Terms and Conditions casino365 – Complete Guide for Malaysian Members

1Introduction and Acceptance of Terms

Casino365 is an online casino platform offering a variety of entertainment games including slots, live casino, table games and sports betting to eligible users. The platform operates entirely online and can be accessed via the official casino365 website or mobile app.

These Terms and Conditions ("Terms") govern all aspects of your use of the casino365 platform, including but not limited to account registration, deposits, withdrawals, bonus usage, participation in games, and any other interaction with the casino365 platform.

Casino365 reserves the right to amend, update or replace these Terms at any time with reasonable notice to members. Continued use of the casino365 platform following any such amendments is deemed acceptance of the amended terms.

2Member Eligibility

To register and use casino365 services, you must meet the following eligibility requirements:

• At least 18 years old on the date of registration. casino365 takes the protection of minors seriously and reserves the right to request proof of age at any time.
• Not residing in or accessing the platform from any jurisdiction where online gambling is illegal.
• Not currently experiencing any mental health condition or circumstance that would prevent you from making responsible financial decisions.
• Not appearing on any self-exclusion list maintained by casino365 or any relevant gambling authority.
• Register under your own name and not on behalf of any third party.

3Registration and Account Management

Each player is only permitted to hold one (1) active account at casino365. Possession of multiple accounts by the same individual is strictly prohibited and may result in the closure of all related accounts and forfeiture of credit balances.

During registration, you are required to provide accurate, truthful, and up-to-date information. The details required include:

• Full name as stated on a valid identification document
• A valid and active email address
• Exact date of birth
• An active Malaysian mobile phone number
• Preferred currency (casino365 fully supports MYR)

You are fully responsible for ensuring your account information is always up to date. Any losses arising from inaccurate or outdated information are the player's sole responsibility.

4Deposits and Withdrawals

Casino365 accepts deposits in Malaysian Ringgit (MYR) through various supported payment methods including DuitNow, FPX, e-wallets and various other methods listed in the Deposit section of the platform.

• Minimum deposit limit: RM 30 for most payment methods
• Minimum withdrawal limit: RM 50 for withdrawals to Malaysian bank accounts
• All successful deposits will be credited to your casino365 account instantly
• Withdrawals to Malaysian bank accounts are typically processed within 15 minutes to 24 hours, depending on the chosen method and time of request
• Casino365 reserves the right to require additional identity verification before processing withdrawals exceeding a certain amount

Funds in your casino365 account are gaming funds only and do not earn interest. casino365 keeps player funds in accounts separate from the company's operating funds to ensure the protection of player funds at all times.

5casino365 Bonuses and Promotions

Casino365 offers a variety of bonuses and promotions from time to time including welcome bonuses, reload deposit bonuses, cash rebates, free spins and seasonal promotions. Each bonus is subject to the specific terms stated with the respective offer.

General terms applicable to most casino365 bonuses:

• Wagering requirement: Bonuses typically need to be converted into real money through wagering a specified number of times before they can be withdrawn
• Only one active bonus is allowed at any one time unless otherwise stated
• Bonuses cannot be transferred between accounts or directly converted to cash
• Casino365 reserves the right to cancel bonuses obtained through fraudulent means or abuse
• Time limits to meet wagering requirements are typically between 7 to 30 days depending on the bonus type
• Some games may contribute a different percentage towards bonus wagering requirements

6Game Rules

All games offered at casino365 use a Random Number Generator (RNG) that has been verified and audited by independent international bodies. The outcome of each game is final and cannot be disputed once settled.

• Players are responsible for understanding the rules of each game before playing — game information is available within each game's interface
• In the event of a technical disruption during gameplay, casino365 will use system records to determine a fair outcome
• Any outcome displayed as a result of a software error or misconfiguration is void and will not be paid out
• Casino365 reserves the right to temporarily suspend any game for maintenance or updates

7Prohibited Conduct

The following are strictly prohibited on the casino365 platform and may result in account closure and forfeiture of balance:

• Using bots, automated scripts, or any unfair method to gain an advantage in games
• Colluding with other players to manipulate game outcomes
• Registering using false information or another person's identity
• Committing payment fraud, including the use of credit cards or bank accounts that do not belong to you
• Any attempt to hack, breach, or disrupt casino365 systems
• Money laundering or using the casino365 platform for any illegal activity
• Share account login information with other parties

8Account Security

You are solely responsible for maintaining the confidentiality of your casino365 account password and login information. casino365 recommends that you:

• Use a strong, unique password that is not used on any other platform
• Enable two-factor authentication (2FA) available in your casino365 account security settings
• Never share your login credentials with anyone, including family members
• Log out of your casino365 account after every session, especially on shared or public devices
• Report any suspicious activity on your account to casino365 support immediately

Casino365 will never ask for your account password via email, chat or any other method. Any communication requesting such information is a fraudulent attempt and should be reported to the casino365 support team.

9Account Suspension and Closure

Casino365 reserves the right to suspend or close any player's account for the following reasons:

• Violation of any terms stated in this document
• Recommendations from relevant authorities
• Self-exclusion requests from the player themselves
• Account inactivity exceeding 12 consecutive months
• Failure to verify identity within the specified period

In the case of account closure for breach of terms, casino365 reserves the right to withhold any credit balance in that account subject to further investigation. For account closures at the player's own request or due to inactivity, any existing credit balance will be returned using the original payment method within a reasonable period.

10Disclaimer and Limitation of Liability

Casino365 provides the gaming platform "as is" without any express or implied warranties regarding service continuity, accuracy of information or suitability for any particular purpose.

Casino365 will not be liable for any losses arising from:

• Internet service disruption on the player's side or internet service provider
• Hardware or software failure on the player's device
• Financial losses due to legitimate and fair game outcomes
• Unauthorized access to accounts due to the player's own negligence in safeguarding login information

11Amendment of Terms and Conditions

Casino365 reserves the right to amend these Terms and Conditions at any time. When material amendments are made, casino365 will notify players via registered email or in-app notification at least 7 days before the amendment takes effect.

Players who disagree with any amendment to these terms have the right to close their account before the amendment's effective date by contacting the casino365 support team. Continued use of the casino365 platform after the effective date constitutes acceptance of the amended terms.

12Contact Us

If you have any questions regarding these Terms and Conditions, or require further clarification on any section, please contact the casino365 support team via:

• Live Chat: Available 24/7 on the casino365 app and website
• Support Email: [email protected]
• For more information about privacy, visit Privacy Policy us
• For information on responsible gambling, visit Responsible Gaming

These Terms and Conditions were last updated in January 2026 and supersede all previous versions. casino365 operates in accordance with applicable online gambling laws and regulations.